7-day Free Trial

When new users sign up to Rookie Me Play, they will be provided with a 7-day free trial.

You will not be changed if you cancel your plan within the 7-day trial period.

Purchasing a subscription /trial can be achieved two ways: (1) via Rookie Me Hub (recommended) or, (2) In-App through the Apple Store.

Via Hub

1. Go to Hub > https://hub.rookieme.com/
2. Log in (or create an account).
3. Make sure you have created a team.
4. This team will automatically be allocated a FREE LITE licence.
5. To upgrade that licence (or access a 7-day free trial of more advanced features) you will need to;
6. Go to Licences in the left-hand sidebar.
7. Click on ADD PLAN.

6. Choose whether you want a Monthly or Yearly subscription / plan.
7. Choose whether you want to access REPORTS on Rookie Me Hub. (For more information on REPORTS click here > https://help.hub.rookieme.com/category/338-reports
8. If you merely want to check out the in-app game day features uncheck the Reports checkbox.

9. Select a Plan: Basic, Advanced or Expert (most users choose Advanced).

10. Purchase your plan, using a Card, Google Pay or Direct Credit.
11. You will receive an email confirmation of your purchase and a reminder re the expiration of the trial.
12. This trial can be cancelled via Rookie Me Hub

In-App

Creating a new team:

When you create a new team, you will automatically be required to select a plan.

1. Toggle through the plan options (Lite, Basic, Advanced or Expert) based on the features you require.
2. If you select Basic, Advanced or Expert, you will receive a 7-day free trial.

3. Once you have chosen your plan, click on 'Select Plan'.
4. A pop up will appear with the details of your subscription

5. The 7-day free trial will commence the day you select your subscription.
6. Upon completion of the 7-day free trial, your subscription will automatically renew unless cancelled. Note: If you wish to cancel your subscription prior to it renewing at the end of your 7-day free trial, you must cancel it one day before the renewal date.

Please see the following articles if you wish to cancel your account:

Updating your subscription:

Users can update their subscription for their team:

1. Navigate to 'Account'.
2. If you have multiple teams, ensure the team you wish to update the subscription is selected.
3. Click 'Subscription'.

4. Select the subscription you wish to proceed with.

5. Click 'Select Plan'.
6. Click 'Subscribe'.